Shared inbox and customer support for businesses
Syncon brings every conversation of your business into one place. You work together with your team, reply faster, and no customer is left without an answer.
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02:14
AI replied outside business hours
Stop opening five mailboxes in a row to see what came in. Messages from every brand and every channel land in one place, and you reply from there.
Every conversation has a status and an owner. You see right away what is open, what is waiting for a reply and what got resolved. Nothing slips through.
You know who handles each customer, leave internal notes with @mentions, and see in real time who is typing. Nobody answers twice and nobody is left without an answer.
What you get
Connect the addresses you already have (info@, orders@, contact@), from any provider: Gmail, Microsoft 365, your own hosting. The whole team replies from the same inbox, from the company address.
Every conversation is open, pending or resolved and has an owner. Internal notes with @mentions, automatic assignment, and you see in real time who is typing. Nobody replies twice.
Add one line of code and talk to visitors in real time. When nobody is online the AI answers on the spot, and what it cannot answer lands in the inbox for you to reply by email.
Link the company number with a QR code, like WhatsApp Web. Messages land in the inbox, the whole team replies from the browser, and the customer gets the reply from your number.
Connect your Facebook page with one click and customer messages land next to email and WhatsApp. Your professional Instagram account connects the same way, with its own button.
Write the answers once: the AI replies from them by email, in chat and on WhatsApp, and published articles become a help center for your customers.
Who it is for
Orders, returns and "where is my parcel?" by email, WhatsApp and Messenger, answered in the evening too, when most orders come in.
Several clients, several email addresses, one team. Every conversation has an owner and nothing falls between projects.
Bookings, quotes and urgent requests from any channel land in one place, and colleagues see who handled each one.
Patients write on WhatsApp and by email; the front desk replies from the browser, and after hours the AI gives the basics.
Support by email and website chat, with a public help center and AI answers from your documentation.
Each brand with its own address and number, all in one inbox, with one team and one subscription.
The AI answers while you sleep
The AI replies to emails, in chat and on WhatsApp, including outside business hours, using the information in your knowledge base. Describe your business once; during the day it prepares drafts you send with one click.
See paid plans[email protected] · 02:09
Bună seara, cât durează livrarea la Cluj?
syncon AI · 02:14
Bună seara! Livrarea la Cluj durează de regulă 1-2 zile lucrătoare. Un coleg revine dimineață cu confirmarea exactă a comenzii dumneavoastră.
And the rest, included
Pricing
Pick the plan that fits and that is it: no per-agent cost, no hidden fees. Upgrade or cancel any time.
0 RON, free forever
49 RON/month 40,83 RON/month billed annually, 490 RON/year
149 RON/month 124,17 RON/month billed annually, 1.490 RON/year
Better: the Free plan is free forever, first domain included, no card. Use it as long as you like and move to a paid plan only when you need more.
Per account. The price is a flat monthly fee, however many teammates work in the inbox, up to the number of users included in the plan.
Both. By card (Visa, Mastercard, Apple Pay, Google Pay, through Stripe) the plan activates instantly and renews automatically. By bank transfer you get a proforma by email and the plan activates when the payment is confirmed, usually within 1-2 business days. A fiscal invoice is issued automatically after every payment.
You pay once a year and get two months free compared to monthly billing. We show the per-month cost so plans are easy to compare, but there is a single invoice for the whole year.
Two things you buy separately, any time, from Billing: an extra domain (one more permanent slot, valid on any plan) and AI message packs (used after the monthly limit runs out, and they never expire). Paid once, by card or bank transfer.
At 80% you get an email. When the month's limit is reached the AI pauses until next month and off-hours emails get no automatic reply. You can move to a bigger plan (applies immediately) or buy an AI message pack.
Yes, in both directions, from Billing. On an upgrade by card the difference is invoiced automatically and the new limits apply right away. On a downgrade the new limits apply immediately and over-limit mailboxes are paused (nothing is deleted).
Cancel any time from Billing, no calls, no forms. The plan stays active until the end of the paid period, then the account moves to Free automatically. Conversations, contacts and domains stay in the account; only mailboxes above the Free limit are paused until you reactivate them.
Yes, the prices shown are final, VAT included, in RON. The invoice carries your company details (name, tax ID, address), which you fill in once.
The Business plan covers 10 domains and extra slots are sold separately. If you need much more, write to [email protected] and we will find the right setup.